GRUPO AGROS FORMOSA - QUOTING PLATFORM

Grupo Agros Formosa needed to modernize its quotation workflow, a process that relied heavily on manual tasks and was prone to delays and operational bottlenecks. The main challenge was to develop a centralized system with an intuitive interface for customers requesting quotes, while also giving the administrative team robust tools to process, edit, and organize that information. It was also essential to integrate a reliable automated notification system to keep customers informed about the status of their requests without adding manual workload.

We approached the project by developing a quotation web app that is simple for users and powerful for the internal team. On the customer side, the experience is direct: users search for or enter the medicines they need to quote, specify quantities, and complete their contact details. The request is automatically registered and sent to an admin dashboard, where the team can review each order, assign prices by product, apply VAT, and generate the final total. Once the quotation is completed, the system can automatically send the quote by email to the customer and, when needed, generate a unique URL that can be shared via WhatsApp, allowing the customer to view the full detail and total from any device.

The result is an efficient and automated platform that drastically reduced Grupo Agros’ response times. Administrators now have a complete dashboard where they can view, edit, export data, and manage the status of each quotation in just a few clicks. The new workflow not only optimized internal resources and minimized human error, but also elevated the brand’s professional perception and significantly improved the final customer experience.